Update on Alton Water Facilitites

2 weeks ago

As you may have seen in the media this week ‘blue green algae’ has been detected in a number of bodies of water across the UK. This algae is commonly found in water across the UK and is only a problem if it multiplies, known as a ‘bloom’. This can happen as a result of hot weather, such as the long hot spell the nation has been experiencing over the recent weeks.

We regularly test the quality of the water in all of our reservoirs over the summer to be sure it is of its usual high standard and safe for water sports.

Today (Friday 20 July), blooms of blue green algae have been detected at Alton Water and we have taken the decision to temporarily close the water sports facilities and the Aqua Park with immediate effect as a precaution.

While we know this will be disappointing for people booked into the Aqua Park or expecting to use the water sports facilities, the safety of the visitors is our top priority. We will be testing the water twice daily and will reopen the facilities once algal levels return to normal.

Aqua Park customers

If you are booked into the Aqua Park over the coming days, your session will unfortunately be cancelled. Aqua Park will be contacting individual customers to reschedule bookings as soon as the algal levels are back to normal. If that’s not possible, you will be reimbursed for your session. Please contact Aqua Park directly about your booking. 

Water Sports Centre customers

If you have bookings with the Water Sports Centre at Alton Water, your sessions will be cancelled. Please contact the Water Sports Centre directly. 

Campsite customers

Alton Water is still open to campsite customers and visitors wanting to walk or cycle around the reservoir, or to enjoy the tea room. However, access to the water is not permitted.

Dog walkers

Please note dogs should be kept on a lead at all times and should not be allowed to enter the water at any point.

We are sorry for the disappointment caused to visitors who will no doubt have been looking forward to their day out. We know the Aqua Park is hugely popular, as are the other water sports facilities, but algal blooms are a natural occurrence and therefore difficult to predict or prevent.

Click here to keep updated with information.

You can register for updates on this topic at www.anglianwater.co.uk/inyourarea.